Pakistan Post Introduces Digital Delivery Management App
Pakistan Post Introduces Digital Delivery Management App: Pakistan Post has taken a major step towards digital transformation by launching its official delivery management application all postmaster generals nationwide have been directed to activate the app and submit compliance reports by November 14 this move is part of the organization’s efforts to modernize operations and improve customer services.

Director General Samiullah Khan stated that devices required for app activation were provided to post offices across Pakistan through Universal Postal Union (UPU) funding Officials believe that the digital rollout will not only enhance operational efficiency but also enable faster shipment tracking for customers nationwide.
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| Feature | Description |
|---|---|
| App Activation | All postmaster generals must activate the app and submit compliance reports by November 14. |
| Device Provision | Devices for app activation provided to post offices via UPU funding. |
| Financial Measures | Government set a deadline of December 31 to reduce financial losses and prevent privatisation. |
| Modernization | Major post offices upgraded with computerised systems to handle e-commerce demands. |
| Customer Benefits | Faster delivery, real-time tracking, and improved postal service quality. |
Steps Taken to Prevent Financial Losses and Potential Privatisation
The government has given Pakistan Post a deadline of December 31 to reduce its financial losses. In response, the organization has finalised key recommendations aimed at saving it from potential privatisation. These proposals are set to be presented to the Federal Minister for Communications in the near future.
Digitalisation is highlighted as a critical step in the institution’s long-term survival. Officials believe that by adopting modern computerised systems in major post offices, Pakistan Post can handle rising e-commerce demands and launch new revenue-generating initiatives.
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Key Features of the Digital Delivery App
- Allows post offices to track shipments in real-time.
- Ensures faster mail transmission across the country.
- Provides detailed compliance reports for postmaster generals.
- Supports modern computerised systems for improved efficiency.
- Enables Pakistan Post to launch new public service initiatives.
Benefits for Customers and the Postal System
The digital delivery management app aims to significantly enhance the quality of services for Pakistani customers by modernising post offices and implementing faster mail transmission, Pakistan Post expects to deliver a more reliable and timely experience Officials are confident that the adoption of this app will make shipment tracking easier for users and allow the organization to maintain a competitive edge in the evolving logistics and e-commerce market.
- Faster delivery and improved tracking for customers.
- Real-time updates on shipment status.
- Increased operational efficiency for post offices.
- Supports long-term financial sustainability.
- Promotes digital adoption across Pakistan Post’s network.
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